Press Archives - Med•Care Transportation

Passing of Charlie Weber, Overnight Dispatcher at MedCare Transportation

Posted on May 10, 2021 by ferris

Charlie Weber, August 26, 1973 ~ April 30, 2021 (age 47)

Sadly, MedCare Transportation announces the passing of our overnight dispatcher, Charlie A. Weber, Jr. Charlie was one of our newest dispatchers who came from another company. He was here only for a short amount of time, but he certainly made an impact. We will truly miss him.

Charles A. Weber, Jr., passed away on Friday, April 30, 2021, in Halethorpe, MD. Charlie is preceded

in death by his parents Charles A. Weber, Sr. and Lola May Weber (nee Shugars); survived by his devoted sister Jennifer Heffler, beloved niece Kaitlyn, loving nephews Joshua, Jacob, and Robert, and devoted great-nephews Aiden and Dalton. Charlie was a devoted first responder, he was affiliated with the English Consul, Landsdowne, and Violetville Volunteer Fire Departments.

A memorial service will be held for Charlie on Tuesday, May 11, 2021, from 3:00-4:00 PM at BAILEY Funeral Home and Cremation Service, PA, 4023 Annapolis Road, Halethorpe, MD 21227.

In compliance with the state of Maryland COVID-19 regulations, all those in attendance are required to wear a mask upon entry to the funeral home.

Charles Allen Weber, Jr. August 26, 1973 ~ April 30, 2021 (age 47)

Benefits of Working at MedCare

Posted on May 10, 2021 by ferris

New Benefits Package Offered for MedCare Team!

MedCare Transportation is excited to announce a new partnership with JET Employee Benefits to assist MedCare’s team with open enrollment for our brand-new benefits package from May 11, 2021 to May 19, 2021!

“This is very exciting: I have been waiting a long time for an affordable health insurance plan that actually covers more than just the bare minimums,” said Ken Anderson. “I am definitely going to the dentist as soon as my dental insurance kicks in!”

Open enrollment for all MedCare team members is Tuesday May 11th through Wednesday, May 19th.

Now Hiring!

Posted on April 2, 2019 by ferris

Date: April 2, 2019 until position is filled

Position: Customer Service Representative (CSR), Dispatcher

Salary: commensurate with experience & education (*plus commission on certain aspects: see below)

Description:

Med-Care Transportation is a growing, small to medium-sized medical transportation company operating mostly in the Baltimore Metropolitan area. Our fleet currently serves quite a few Baltimore hospitals and since we are minority- and veteran-owned, Veterans Affairs (VA) facilities. Our fleet is also growing in size. To keep up with that growth, we recognize the need to grow our communications center as well. It is an exciting time to be a part of our team!

The successful applicant will work an agreed-upon schedule (Monday-Friday, generally) in Towson, Maryland. The CSR will answer incoming telephone calls on the first or second ring, provide the caller with excellent customer service and either handle the caller’s issue or pass the caller off to the appropriate person. The CSR will monitor the telephones, monitor the fax server, monitor AllScripts, answer basic billing questions & concerns, take over-the-phone payments, and add/update/cancel trips & clients within Zoll RescueNet (RightCAD, as it is known). During periods of down-time, Med-Care Transportation offers an opportunity to make more money by calling our past-due accounts receivable and attempting to get payment for services. Once the CSR has become proficient in the daily responsibilities, s/he will receive information on commission rates & how to go about it.

Knowledge, Skills, and Abilities:

Customer service attitude & demeanor necessary
Effective multitasking is a must!
Accurate data entry skills required
One year of experience in the call center environment required
Familiarity with AllScripts and Zoll RescueNet strongly preferred but not required
Ability to handle stressful environments & concentrate on the tasks at hand.
Current or former EMR/EMT/Paramedic certification a huge plus

Education:

High School Diploma

Benefits:

Higher rate of pay than competitors, paid holidays, Sick & Safe paid time off, flexible scheduling. Other benefits are coming soon!

To apply, fill out our online employment application at www.medcaretransportation.com or www.medcaretransportation.net and click on Careers.