ferris, Author at Med•Care Transportation

Passing of Charlie Weber, Overnight Dispatcher at MedCare Transportation

Posted on May 10, 2021 by ferris

Charlie Weber, August 26, 1973 ~ April 30, 2021 (age 47)

Sadly, MedCare Transportation announces the passing of our overnight dispatcher, Charlie A. Weber, Jr. Charlie was one of our newest dispatchers who came from another company. He was here only for a short amount of time, but he certainly made an impact. We will truly miss him.

Charles A. Weber, Jr., passed away on Friday, April 30, 2021, in Halethorpe, MD. Charlie is preceded

in death by his parents Charles A. Weber, Sr. and Lola May Weber (nee Shugars); survived by his devoted sister Jennifer Heffler, beloved niece Kaitlyn, loving nephews Joshua, Jacob, and Robert, and devoted great-nephews Aiden and Dalton. Charlie was a devoted first responder, he was affiliated with the English Consul, Landsdowne, and Violetville Volunteer Fire Departments.

A memorial service will be held for Charlie on Tuesday, May 11, 2021, from 3:00-4:00 PM at BAILEY Funeral Home and Cremation Service, PA, 4023 Annapolis Road, Halethorpe, MD 21227.

In compliance with the state of Maryland COVID-19 regulations, all those in attendance are required to wear a mask upon entry to the funeral home.

Charles Allen Weber, Jr. August 26, 1973 ~ April 30, 2021 (age 47)

Benefits of Working at MedCare

Posted on May 10, 2021 by ferris

New Benefits Package Offered for MedCare Team!

MedCare Transportation is excited to announce a new partnership with JET Employee Benefits to assist MedCare’s team with open enrollment for our brand-new benefits package from May 11, 2021 to May 19, 2021!

“This is very exciting: I have been waiting a long time for an affordable health insurance plan that actually covers more than just the bare minimums,” said Ken Anderson. “I am definitely going to the dentist as soon as my dental insurance kicks in!”

Open enrollment for all MedCare team members is Tuesday May 11th through Wednesday, May 19th.

New Certified Ambulance Coding Specialists!

Posted on June 6, 2020 by ferris

MedCare Transportation would like to congratulate all five of the newest Certified Ambulance Coders for passing their final exams. This intense course covered a broad range of information about the medical billing industry as a whole, and went in great detail regarding the dynamic, challenging, and ever-changing world of ambulance billing. All five of the new grads passed with flying colors, and all five are confident their new skill set will help them be the best Specialists they can be.

Congratulations!!

Announcing April’s Employees of the Month!

Posted on April 11, 2019 by ferris

MedCare Transportation is pleased to announce the Employees of the Month for the month of April!

Receiving this month’s Ambulance EOM award is EMT Shane Sawyer. Shane has been with MedCare for 4 years now and consistently volunteers for special projects. He also takes it upon himself to plan, coordinate, staff, and assist at special events such as EMS standbys, the Aberdeen Ironbirds games, and charity races. Shane arrives as much as an hour early for every shift and is always ready to jump in and help early on if there’s a need. Congratulations, Shane, and thank you for everything you do!

Loegan Bradshaw is April’s Communications Center EOM. Over the last couple years, Loegan has served MedCare as a Customer Service Representative and recently, as a dispatcher. Loegan pays attention to detail and receives nothing but compliments for her amazing customer service skills. Her professionalism and her skills in logistics have earned her this award. If that wasn’t enough, Loegan spends much of her downtime at the office by helping with insurance billing and other paperwork. Congratulations, Loegan! Keep up the awesome work!

Last (but certainly not least!) is Marie Neal. Marie is the Mobility department’s EOM for April. Ms. Neal, as we refer to her, constantly provides top-notch customer service and always takes her job very seriously. Whenever we have a staffing shortage, Ms. Neal is there to help. On Sundays, our mobility service is usually by-appointment-only, but sometimes we have to call Ms. Neal to come help. She always does! On top of all that, she also volunteers for special transports and wedding/funeral/party trips. Congratulations, Ms. Neal, and thank you!

Our Employee of the Month recipients all received a beautiful certificate of recognition and a cash bonus for their incredible contributions to MedCare Transportation. In addition, copies of their certificates of recognition will be hung inside the office and added to their personnel files. Thank you again Shane, Loegan, and Marie!

Now Hiring!

Posted on April 2, 2019 by ferris

Date: April 2, 2019 until position is filled

Position: Customer Service Representative (CSR), Dispatcher

Salary: commensurate with experience & education (*plus commission on certain aspects: see below)

Description:

Med-Care Transportation is a growing, small to medium-sized medical transportation company operating mostly in the Baltimore Metropolitan area. Our fleet currently serves quite a few Baltimore hospitals and since we are minority- and veteran-owned, Veterans Affairs (VA) facilities. Our fleet is also growing in size. To keep up with that growth, we recognize the need to grow our communications center as well. It is an exciting time to be a part of our team!

The successful applicant will work an agreed-upon schedule (Monday-Friday, generally) in Towson, Maryland. The CSR will answer incoming telephone calls on the first or second ring, provide the caller with excellent customer service and either handle the caller’s issue or pass the caller off to the appropriate person. The CSR will monitor the telephones, monitor the fax server, monitor AllScripts, answer basic billing questions & concerns, take over-the-phone payments, and add/update/cancel trips & clients within Zoll RescueNet (RightCAD, as it is known). During periods of down-time, Med-Care Transportation offers an opportunity to make more money by calling our past-due accounts receivable and attempting to get payment for services. Once the CSR has become proficient in the daily responsibilities, s/he will receive information on commission rates & how to go about it.

Knowledge, Skills, and Abilities:

Customer service attitude & demeanor necessary
Effective multitasking is a must!
Accurate data entry skills required
One year of experience in the call center environment required
Familiarity with AllScripts and Zoll RescueNet strongly preferred but not required
Ability to handle stressful environments & concentrate on the tasks at hand.
Current or former EMR/EMT/Paramedic certification a huge plus

Education:

High School Diploma

Benefits:

Higher rate of pay than competitors, paid holidays, Sick & Safe paid time off, flexible scheduling. Other benefits are coming soon!

To apply, fill out our online employment application at www.medcaretransportation.com or www.medcaretransportation.net and click on Careers.

Best Care Ambulance Acquired by Butler Medical Transportation

Posted on March 6, 2019 by ferris

via Bay Times and Record Observer, as published on March 1, 2019

TRAPPE — After 25 years of serving the medical transportation needs of the Eastern Shore, Best Care Ambulance of Trappe announces its acquisition by Butler Medical Transport of Towson, effective March 11. The business will continue operating under the same name, will honor all existing contracts and will retain all 60 of its current employees.

Best Care Ambulance owners Wayne and Shirley Kay Gardner and Frank Russum will be retiring, and owner Dan Jewell will be staying on with Butler Medical Transport to manage existing operations.

“When making this decision, it was important to all of us to work with a buyer that shared our commitment to our clients, our employees and patient safety. Butler Medical Transport was chosen from a group of 16 potential buyers because of their similar history and values,” said Wayne and Shirley Kay Gardner, Best Care Ambulance Owners, in a statement.

Like Best Care Ambulance, Butler Medical Transport began in its founders’ living rooms and believes in treating patients like family. Both companies primarily serve rural communities and have a unique understanding of their health care challenges.

“Butler Medical Transport is looking forward to joining the Eastern Shore’s business and health care communities and is working with the team at Best Care Ambulance to ensure a seamless transition,” said Will Rosenberg, Butler Medical Transport Chief Operating Officer. “We are committed to helping rural institutions advance patient care through transportation and will be making an immediate $100,000 investment in technology upgrades on Best Care ambulances and transport vehicles to enhance patient comfort, care and safety.”

“Thank you to our beloved community for their support and friendship over the past 25 years,” wrote the Gardners in a statement. “We are sad to see this chapter in our lives end but are confident that our clients and patients are in the best possible hands.”

Best Care Ambulance Inc. is private commercial ambulance company that was founded in 1994 and serves Caroline, Dorchester, Kent, Queen Anne’s and Talbot counties. The company started with two BLS ambulances and one full-time crew. The business expanded with the growing health care needs of the Eastern Shore and currently operates five BLS units, six ALS units and four wheelchair vans supported by a team of 60 employees. Over the past 25 years, Best Care Ambulance has completed an estimated 200,000 transports.